AriZona Tea FAQs
Where are your beverages manufactured?
We are an American company and our drinks are primarily crafted in the United States.
Are your drinks safe if I’m pregnant?
Congrats! While our drinks are for everyone, please consult with your doctor first.
What type of ginseng is used?
Our drinks are infused with Panax ginseng root extract.
What are “natural flavors”?
Natural flavors are plant-derived flavoring constituents generally recognized as FDA-safe or published in the FEMA GRAS listing.
Are the teas and juices gluten-free?
All AriZona beverages are gluten-free.
Are AriZona teas and juices vegan?
Not all of our drinks are vegan as some include dairy and honey. Always read nutrition labels to ensure ingredients align with your dietary restrictions.
Are the fruit snacks dairy-, peanut-, and tree nut-free?
Yes!
Are the fruit snacks vegan?
No, we use porcine-based (pork) gelatin.
What is the shelf life?
Our Teas and Fruit Juice Cocktails have a two-year shelf life. Since we don’t use preservatives, our refrigerated drinks are good for 7-10 days once open. Unrefrigerated drinks can last 2-4 days after opening. Please refer to the Best By dates on each product
Where can I find AriZona beverages?
We’re everywhere. Seriously, grab our drinks from grocery, club, convenience stores, and gas stations. Find us at 7-Eleven, Circle K, Walmart, Albertsons, and many more!
Do your teas contain caffeine?
Yes, some of our teas contain caffeine. Please reference the list below for our popular beverages’ caffeine amounts.
- Green Tea: 8-10 mg per 12 oz.
- Arnold Palmer Half & Half: 12-14 mg per 12 oz.
- Peach Tea: 18-20 mg per 12 oz.
- Sweet Tea: 9-11 mg per 12 oz.
- Unsweetened Tea: 8-10 mg per 12 oz.
Where can I find AriZona Hard?
We’re not hard to find, use our store locator to get the party started!
How much alcohol is in your drinks?
Our drinks have 5% ABV.
What kind of alcohol is used in your drinks?
We use malt for now, but keep a look out for an upcoming drop with a clean kick!
Is AriZona Hard gluten-free?
No, AriZona Hard is not gluten-free.
Is AriZona Hard kosher?
No, we are not kosher.
Does AriZona Hard contain caffeine?
Yes, AriZona Hard Teas include naturally occurring caffeine.
What is the shelf life of AriZona Hard?
Our shelf life is 2 years from the date of manufacture.
What are the AriZona Hard flavors?
Our AriZona Hard flavors include:
- Green Tea
- Peach Tea
- Lemon Tea
- Fruit Punch Juice Cocktail
- Kiwi Strawberry Juice Cocktail
- Mucho Mango Juice Cocktail
- Watermelon Juice Cocktail
- Lemonade
- Pink Lemonade
- Mango Lemonade
- Strawberry Lemonade
How do I speak with a customer service representative?
We want to chat with you too, contact info@arizonahard.com and our team will get back to you.
How do I become an AriZona Hard distributor?
Shoot us an email at info@arizonahard.com with your name, contact info, and inquiry.
What do I do if I’m in between sizes?
It all comes down to fit, if you’re unsure about your size, it’s generally good to size up.
I don’t know my size, how should I proceed?
Please review the item’s corresponding size guide. If you’re still unsure, send us an email at shoparizona@drinkarizona.com with the product link so we can assist you further.
What do I do if I receive the incorrect item or my order is damaged?
We’re sorry for the inconvenience! Email us at shoparizona@drinkarizona.com with your order details and an image of what you received.
Why isn’t my discount/promo code working?
The discount code may either be one-use only, non-combinable or expired. For more information, email us at shoparizona@drinkarizona.com with your order details.
What is the shipping cost and do you ship to my area?
We ship to everywhere in the U.S. Our shipping rate is automatically calculated in your cart and is subject to change. We do our best to keep our shipping rates as low as possible and we may run free-shipping promotions from time to time. Sign up for emails to access offers.
When will my order ship?
Orders are processed and shipped within 5-7 business days.
How do I track my order?
Once your order is placed, your order number will be searchable via Aftership. Additionally, we will email your carrier tracking number. Please check all folders including spam..
Can I change my shipping address?
If you’d like to change your address and the order has not been shipped yet, please email us shoparizona@drinkarizona.com with your order number and the updated address.
What if my order is marked delivered, but I haven't received it?
Since packages are often prematurely marked delivered, give it up to 2 days to check if your order has been received. If not, please reach out to us at shoparizona@drinkarizona.com.
How do I activate a subscription?
Once you’ve subscribed to your favorite product, complete your purchase and you’re all set.
How do I manage my subscription?
You can manage your subscription through your account.
Who do I contact about my subscription?
Send us an email at shoparizona@drinkarizona.com with:
- Your full name
- Subscription order
Can I change my order after it’s been placed?
Yes, please send us an email with your name and subscription order. However, once an order is shipped or in transit, we are unable to cancel or issue a refund.
What are the subscription delivery options?
Our delivery options are every 14, 30, 60 days, or a custom interval.
If my order is late, who should I contact?
We’re sorry for the inconvenience. If your order is delayed or the carrier has changed, our customer service team will try their best to contact you first. If you haven’t heard from us and the estimated delivery date has passed, send an email to shoparizona@drinkarizona.com.
Can I edit my subscription (rush ship, skip, cancel, etc.)?
Yes, you can edit your subscription directly in your account settings.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime through your account settings. Your access will continue until the end of the billing cycle.